Privacy Policy

• Introduction
  We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, make reservations, or use our services both online and on-site in Poland.
  
• Information We Collect
• We may collect the following types of information:
• Personal Information:
  Full name
  Email address
  Phone number
  Mailing address
  Payment details (securely processed through trusted third parties)
  Government-issued ID (for age and identity verification when necessary)
  
• Booking and Usage Data:
  Reservation details
  Preferences and special requests
  Use of on-site services such as spa treatments, dining, and casino activities
  
• Technical Information:
  IP address
  Device and browser information
  Cookies and tracking technologies
  Website usage metrics (e.g., pages visited, clicks)
  

3. How We Use Your Information
   Your data is used to:
   

• Manage and process your bookings
  
• Verify your identity and age requirements
  
• Facilitate secure payment transactions
  
• Personalize your experience
  
• Send confirmations and updates
  
• Provide customer support
  
• Improve our website and services
  
• Comply with legal and regulatory obligations
  

4. Sharing Your Information
   We do not sell your personal data. We may share your information with:
   

• Trusted partners (such as payment processors and customer service providers)
  
• Legal or governmental authorities as required by law in Poland
  
• Marketing partners, but only with your explicit consent
  

5. Cookies and Tracking Technologies
   Cookies help us improve your experience, analyze site usage, and deliver personalized content. You can manage your cookie preferences via your browser settings.
   
6. Data Security
   We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. Payment information is encrypted and securely processed.
   
7. Your Rights
   Under Polish and EU data protection laws, you have the right to:
   

• Access your personal data
  
• Correct or update inaccurate information
  
• Request deletion of your data
  
• Withdraw consent for certain processing
  
• Restrict or object to data processing
  

To exercise these rights, please contact us using the details below.

8. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes described or as required by law.
   
9. Children’s Privacy
   Our services are intended for users aged 18 and older. We do not knowingly collect data from minors and will promptly delete any such information if discovered.
   
10. Changes to This Policy
    We may update this Privacy Policy from time to time. The latest version will be posted here with the revision date. We encourage you to review it regularly.
    

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.