Terms and Conditions

  1. Acceptance of Terms
    By accessing our website, making a reservation, or using any of our services—including casino games and entertainment—you agree to abide by these Terms and Conditions. If you disagree with any part, please stop using our services immediately.
  2. Eligibility
    Access to this website and our casino facilities is restricted to individuals aged 18 or older, or the legal age according to Polish law. We reserve the right to verify your age and deny access if you do not meet these requirements.
  3. Reservations and Bookings
    All bookings are subject to availability and confirmation. A valid payment method is required to guarantee your reservation. Prices may vary depending on dates, occupancy, and special promotions, and can change without prior notice. Cancellation and modification terms will be provided during booking.
  4. Check-In Procedure
    Upon arrival, guests must present valid government-issued identification. A security deposit may be requested to cover incidental charges. Compliance with all hotel policies is mandatory during your stay.
  5. Casino Access
    Entry to the casino floor and participation in games is limited to guests who meet the legal gambling age as per Polish regulations. Responsible gaming policies are enforced, and access may be refused to anyone showing signs of problematic behavior. Winnings may be subject to verification according to applicable laws.
  6. Guest Conduct
    Respect for property, staff, and fellow guests is required at all times. We reserve the right to refuse service or remove guests who engage in unlawful or disruptive behavior without refund.
  7. Intellectual Property
    All content on this website—including logos, images, text, and design elements—is owned by The Bits Factory or its licensors. Unauthorized copying, distribution, or use of these materials is prohibited.
  8. Limitation of Liability
    We strive to provide accurate and reliable information but cannot guarantee uninterrupted or error-free access to the website or services. We disclaim any liability for indirect or consequential damages arising from use of our site or services.
  9. Privacy and Data Usage
    By using our website and services, you consent to the collection and processing of your personal data as described in our Privacy Policy.
  10. External Links
    Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
  11. Force Majeure
    We are not liable for delays or failures caused by events beyond our control, such as natural disasters, government restrictions, pandemics, or technical issues.
  12. Changes to Terms
    We may update these Terms and Conditions at any time. Updated versions will be posted here with the effective date. Continued use of our services indicates your acceptance of the changes.
  13. Governing Law and Dispute Resolution
    These Terms are governed by Polish law. Any disputes will be resolved in the competent courts of Poland unless otherwise agreed.

Contact Information
For any questions regarding these Terms and Conditions, please contact us directly.